Effective Date: Jan 4, 2012

This Privacy Policy describes how Black Grapes Softech(“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, located at www.blackgrapessoftech.com (the “Website”).

Information We Collect
We collect several different types of information for various purposes to improve our services to you.

    • Information You Provide Directly: We may collect personal information you provide directly when you use our Website, such as:
  • Name
  • Email address
  • Phone number
  • Company name (optional)
  • Project details (optional)
  • Any other information you choose to share in a message or contact form
    • Information Collected Automatically: We may also collect certain information automatically when you visit the Website, such as:
  • IP address
  • Browser type and operating system
  • Referring URL
  • Pages you viewed and for how long
  • Device type

Use of Your Information: We use the information we collect for various purposes, including:

  • To provide and maintain the Website
  • To process your requests and inquiries
  • To send you information about our services, including promotional emails (with your consent)
  • To personalize your experience on the Website
  • To improve the Website and our services
  • To analyze how you use the Website
  • To comply with legal and regulatory obligations

Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are obligated to protect your information and use it only for the purposes we have specified.
We will not share your personal information with any third-party for marketing purposes without your consent.

Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage method is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices
You have several choices regarding your information:

  • You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
  • You can request to access, update, or delete your personal information by contacting us at info@blackgrapessoftech.com.

Children’s Privacy
Our Website is not directed towards children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any such information from our records.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us at info@blackgrapessoftech.com.